CATEGORIES OF PERSONAL INFORMATION COLLECTED
In order to effectively serve you, we may collect personal information about you when you request an insurance quote or make a payment online. The types of personal information we collect depend upon the nature of your transaction with us, and may include: your name, address, email address, telephone number, date of birth, marital status, names and dates of birth of other household members, drivers license information, vehicle information, banking and credit information, motor vehicle reports, claim reports, and information about other insurance policies you may hold or have held. We collect this information from a variety of sources, including our conversations with you, your insurance application and other forms on our website, your transactions with us, and from third parties. When you choose to do business with AAG, you implicitly consent to our collection and use of personal information as set forth herein.
USE OF YOUR PERSONAL INFORMATION
As a general matter, we use your personal information to quote, underwrite, administer and service the insurance policies and other products you purchase from us. For example, we collect personal information about you, your vehicle and driving history in order to underwrite and price your insurance policy. We may also collect personal information, your Social Security number, and prior claims history, in order to process claims made on your policy. Additionally, we may use your personal information to develop, provide or offer additional products and services, or to provide, maintain and improve our customer service.
DISCLOSURE OF YOUR PERSONAL INFORMATION
In the course of our business transactions with you, it may be necessary to provide your information to certain affiliated or non-affiliated third parties, as permitted by law. For example, we exchange information with your insurance agent in order to process your insurance application and underwrite your policy. Likewise, we may share information with adjusters and others, such as repair shops or medical providers, in order to process a claim made under your policy. Additional parties with whom we may share information include:
- Vendors performing business functions for us
- Other insurance companies if you are involved in an accident with their insured
- Insurance support organizations that detect and prevent fraud
- Outside consultants conducting actuarial or research studies
- Regulatory or law enforcement authorities
- To comply with a subpoena or court order
We also may disclose the personal information we obtain about you to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We do not share your personal information with non-affiliated third parties except as provided herein or as otherwise permitted by law.
SAFEGUARDING YOUR PERSONAL INFORMATION
REVIEW AND CORRECTION OF PERSONAL INFORMATION
Newins Insurance Agency Holdings, LLC
Illinois Vehicle Insurance Agency, LLC
Access Insurance Agency of Indiana, LLC
Access Insurance Agency of Arizona, LLC
Access Insurance Agency of Nevada, LLC
Agencia de Seguros de Accesso, LLC
Accelerate Insurance Network, LLC
American Access Group, LLC
American Access Casualty Company